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How 789e Handles Your Personal Information

Your account with 789e carries real personal data — your name, contact details, and payment records tied to GCash, Maya, or InstaPay — and this page tells you exactly what we collect, why we keep it, and what you can do about it.

Data collected at account creationGCash, Maya, InstaPay transaction recordsCookie and device dataYour right to access or deleteDirect contact for privacy requests

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DATA HANDLING PRACTICE

How We Protect and Manage Your Data

Security and clarity are the two things we aim for when handling your account information. SSL encryption covers all data in transit, and payment data flowing through GCash, Maya, or InstaPay is processed by each provider's own secure infrastructure — we never store your full wallet credentials on our servers. Here is how we handle the four areas that matter most.

Account Security Your account login uses OTP verification sent to your registered mobile number. We log session activity so any unusual access triggers a review before your wallet is touched.

Cookie Use We use session cookies to keep you logged in and analytics cookies to see which game sections you open most. You can adjust cookie preferences through your browser settings at any time.

Data Retention Account records are kept for the period required by applicable regulations. When that period ends and you have no active balance, you may request full deletion by contacting support.

Requesting Changes To correct, export, or erase your personal data, submit a request via live chat or email with your account ID. We aim to respond within the period required by law.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct, or remove your personal data, the channels below connect you directly to our support team. Please include your registered mobile number or email so we can locate your account quickly and respond without delay.

Live Chat Open the chat widget inside your 789e account. Our team handles privacy requests through the same channel as account support — no separate queue.

Email Support Send your data request or privacy concern to our support address listed in your account settings. Include your registered email for faster matching.

Account Help Centre Log in, go to Account Settings, and find the Help section. You can submit a formal data request directly from there without needing to contact us separately.

What This Privacy Policy Covers

789e Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open a 789e account, we collect the information you provide directly — your name, email, mobile number, and date of birth — plus records generated by your activity on the platform. That includes deposit and withdrawal records linked to your GCash, Maya, or InstaPay

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wallet, session timestamps, device type, and IP address. We use this data to verify your identity, process payments, detect irregular account activity, and keep your wallet secure. We do not sell your personal data to third parties for marketing. Data shared with payment processors like GCash,
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Maya, and InstaPay is limited strictly to what those services need to complete your transaction. We retain account records for as long as required under applicable law and our internal compliance obligations. You may request a copy of your data or ask us to correct inaccurate
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details at any time. Access and eligibility to use the platform depend on local law and apply where local law permits. For players in Pasig and elsewhere in the Philippines, the same policy applies regardless of which local payment rail you use.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at 789e

These are the questions we get asked most often about how 789e handles personal data. If yours is not here, reach us through live chat or the email listed in your account settings.

We collect your name, mobile number, email, and date of birth at registration. Once you deposit via GCash, Maya, or InstaPay, we also record transaction references tied to your account.

We do not sell your data. We share only what is necessary with payment processors like GCash and Maya to complete your transactions, and with compliance services required by applicable law.

Log in, go to Account Settings, and use the Help section to submit a data access request. Alternatively, contact support via live chat with your registered mobile number ready.

Yes. Submit a deletion request through live chat or support email. We will process it after confirming your identity and settling any remaining account balance.

We use session cookies for login continuity and analytics cookies to understand how sections like the live table lobby and crash game rooms are used. Adjust these in your browser settings.

We keep records for as long as required under applicable regulations. After that period, and once your account has no active balance, you can request full data removal from our support team.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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How 789e Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy

Common Questions About Your Privacy at 789e

01 What personal data does 789e collect when I register?

02 Does 789e share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 789e to delete my account and personal data?

05 How does 789e handle cookies on my device?

06 How long does 789e keep my account information?

Privacy Policy

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